AI That Works
While You Sleep

Enterprise AI concierge solutions deployed in your cloud. Flat monthly fee. No headcount.

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Trusted by innovative teams

Meridian Health NovaCorp Stratos Financial Apex Realty Kinetic Labs Helix Systems
The Problem

The Old Way vs The New Way

You're spending $150–250K per year on IT support roles. There's a fundamentally better approach.

The Old Way

  • $150–250K annual salary per support hire
  • Months-long recruiting and onboarding cycles
  • 30% average annual turnover in IT support
  • Limited to business hours coverage
  • Inconsistent quality across shifts and agents
  • Scaling means more headcount, more overhead

The New Way

  • Flat monthly fee β€” a fraction of one hire
  • Deploy AI agents in weeks, not months
  • Zero turnover β€” your AI never quits
  • True 24/7/365 coverage without overtime
  • Consistent, accurate responses every time
  • Scale instantly β€” add capacity with a click
How It Works

Three Steps to AI-Powered Support

We handle the complexity so you don't have to. From audit to deployment in weeks.

1

Assess

We audit your existing support workflows, ticket volume, and knowledge base to identify the highest-impact automation opportunities.

2

Deploy

Our team builds and deploys AI agents directly in your infrastructure. Your data never leaves your environment. Go live in weeks, not months.

3

Scale

Start with Tier 1 tickets, then expand to new use cases as confidence grows. Add capacity instantly without hiring.

Benefits

Why Teams Choose Maplebots

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80% Cost Reduction

Replace six-figure salaries with a flat monthly fee. Most clients see ROI within the first month of deployment.

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24/7 Coverage

Your AI agents never sleep, take breaks, or call in sick. True around-the-clock support without overtime costs.

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Deploy in Weeks

Skip the months of recruiting and onboarding. Go from kickoff to live AI agents in as little as two weeks.

🏒

Your Infrastructure

Deployed in your cloud, your VPC, your rules. Data never leaves your environment β€” ever.

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HIPAA Compliant

Built for regulated industries. SOC 2 Type II, HIPAA, GDPR, and ISO 27001 compliant out of the box.

♾️

Zero Turnover

No more recruiting cycles, exit interviews, or knowledge loss. Your AI retains everything and never leaves.

Use Cases

Built for Complex Industries

From IT help desks to healthcare, our AI agents handle the workflows that matter most.

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IT Help Desk

Automate Tier 1 ticket resolution β€” password resets, access requests, VPN troubleshooting, and software provisioning. Handle 80% of tickets without human intervention.

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Healthcare

HIPAA-compliant AI agents for patient scheduling, insurance verification, prior authorization follow-ups, and clinical staff support β€” all within your secure infrastructure.

🏠

Real Estate

AI concierge for property inquiries, showing scheduling, document collection, and tenant maintenance requests. Respond to leads instantly, 24/7.

πŸ’°

Financial Services

Secure AI agents for account inquiries, transaction support, compliance documentation, and client onboarding β€” meeting the strictest regulatory requirements.

Security

Your Data Never Leaves
Your Infrastructure

We deploy directly into your cloud environment. No data extraction, no third-party processing, no exceptions.

SOC 2 Type II
HIPAA
GDPR
ISO 27001
  • End-to-end encryption for all data in transit and at rest
  • Deployed in your VPC β€” zero external data transfer
  • Role-based access control with full audit logging
  • Regular third-party penetration testing and security audits
  • Data residency compliance for any region or jurisdiction
  • SSO integration with your existing identity provider
Pricing

Simple, Predictable Pricing

No per-ticket fees. No surprise charges. Flat monthly rate that scales with your needs.

Starter

$1,500/mo

Perfect for teams starting their AI journey.

  • Up to 500 tickets per month
  • 1 AI agent
  • Standard integrations
  • Email support
  • Monthly reporting
Get Started
Most Popular

Growth

$3,500/mo

For teams ready to scale AI across workflows.

  • Up to 2,000 tickets per month
  • 3 AI agents
  • Advanced integrations
  • Priority support
  • Weekly reporting & analytics
  • Custom knowledge base training
Get Started

Enterprise

Custom

For organizations with complex requirements.

  • Unlimited tickets
  • Unlimited AI agents
  • Dedicated success team
  • Custom SLA & uptime guarantees
  • On-premise deployment option
  • 24/7 phone support
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FAQ

Frequently Asked Questions

All AI agents are deployed directly within your cloud infrastructure β€” AWS, Azure, or GCP. Your data never leaves your environment. We maintain SOC 2 Type II, HIPAA, GDPR, and ISO 27001 compliance, with regular third-party security audits and penetration testing.
Most deployments go live within 2–4 weeks. We start with an assessment of your current workflows and knowledge base, then configure and deploy AI agents tailored to your specific use cases. Complex enterprise deployments may take 4–6 weeks.
We integrate with all major ITSM platforms including ServiceNow, Jira Service Management, Zendesk, Freshdesk, and Salesforce. We also support Slack, Microsoft Teams, email, and custom API integrations for your internal tools.
Our AI agents autonomously resolve approximately 80% of Tier 1 tickets. For complex issues, they intelligently escalate to human agents with full context, reducing resolution time even for tickets that require human intervention. The system continuously learns from resolutions.
Since everything runs in your infrastructure, you retain full ownership and control of all data at all times. If you end the engagement, we simply decommission our agent software. No data migration or extraction is needed β€” it's already yours.
No. Our pricing is a flat monthly fee based on your tier. There are no per-ticket charges, no overage fees, and no surprise costs. The price you see is the price you pay. Enterprise plans include custom pricing based on specific requirements.
Book a demo call with our team. We'll assess your current support workflows, identify automation opportunities, and provide a tailored deployment plan. Most teams move from initial conversation to live AI agents within a month.
We offer month-to-month plans with no long-term commitment required. Annual plans are available at a discount. Enterprise contracts are customized based on scope and requirements, with flexible terms to match your procurement process.

Ready to Transform
Your IT Support?

Join the teams saving hundreds of thousands per year with AI-powered support. Book a demo and see it in action.

Book a Demo